Hotel Policies
ARRIVAL & DEPARTURE TIMES
CHECK-IN: 3pm
CHECK-OUT: 11am
SMOKE FREE PROPERTY
Smoking is not permitted on our property and any violation will incur a $400 cleaning fee; this includes all suites, balconies, porches, and patios. A designated smoking area is located in the front parking area.
PARKING
We are one of the few hotels in Bisbee to offer private, on-site parking; however, our two small lots are limited, and operate on a first come, first served basis. Parking is not guaranteed. In order to accommodate everyone, we limit space to one vehicle per suite. If parking is unavailable in either of our lots, public parking can be found in Brewery Gulch, just steps below the hotel. Feel free to double park to unload your luggage.
PETS
Well-behaved dogs are welcome in our ground floor suites (1, 3, 4). There is a one-time cleaning fee of $30 for one dog, and $45 for two dogs. We have a maximum allowance of two dogs. Please select the Bring Fido package when booking online or call us to make arrangements and secure a pet friendly suite. Any necessary adjustments to the bill will be made at check-in.
SUITE SELECTION
We make every effort to honor the specific suite a guest chooses, but suites are not guaranteed. We reserve the right to move guests to comparable accommodations if the need arises.
KEY RETURN
Please drop keys in the key drop attached to the office door, or pop into the office and drop them at the front desk if we are in. Unreturned keys will incur a $50 replacement fee.
CancellationS & MODIFICATIONS
Please contact us at least ONE WEEK PRIOR to your arrival to cancel your reservation and receive a refund for your deposit, minus a $25 cancellation fee. Sorry, no refund for early departures. Please make any adjustments to your reservation ONE WEEK PRIOR to your arrival.